FAQ

Frequently asked questions

How Ledgeron works, how pallet accounting works, and what it costs.

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The product

What is Ledgeron?

Ledgeron is pallet accounting software for Nordic logistics, developed by Edgeon AS in Norway. It records every handover of pallets, CC-wagons and other returnable transport items as a GS1 EPCIS event, and keeps a running balance for every party and location.

Which load units does Ledgeron track?

EUR and FIN pallets, CHEP rental pallets and EPAL exchange pallets, CC-wagons, roll containers, roll cages, display shelves, extensions and custom load carriers. Load unit types are configured per tenant.

How do movements get into Ledgeron?

Warehouse and store staff scan to receive and scan to return on a mobile device. Each scan becomes a GS1 EPCIS event that records what moved, where, when and between which parties. ERP, WMS and pool provider data can also be connected through the API.

Do stores and carriers have to use Ledgeron?

No. The ledger is kept by your company. Stores and carriers appear as parties with a balance, and they can confirm handovers by scan where that is agreed.

Does Ledgeron count per type or identify every unit?

Both. Balances are kept per load unit type, location and party. Individually managed carriers such as numbered CC-wagons are identified with a GS1 GRAI and followed as single assets.

What happens with registration errors and disputes?

History is never overwritten. A wrong registration is corrected with a new event that references the first one. A disputed handover gets a dispute record with a neutral timeline, evidence and a status. Ledgeron documents the disagreement; it does not decide it.

How does Ledgeron differ from a WMS or ERP pallet module?

WMS and ERP systems track products and transactions inside one company, and load units are usually a count field. Ledgeron is built for multi-party load unit responsibility across warehouses, carriers, stores and pallet pools, and runs beside your ERP and WMS. See pallet tracking vs pallet accounting.

Pallet accounting and pools

Why do pallet balances not match internal records?

Different parties record the same physical movements on different clocks and with different rules. Timing cut-offs, unconfirmed transfers, wrong pallet types and local spreadsheets all create differences. See why pallet balances do not match.

Who is responsible when pallets go missing?

It depends on the last recorded custody event: who owned the pallet, who physically held it, and who carried it between parties. Without a handover record, missing pallets usually become write-offs. See who is responsible for missing pallets.

Can Ledgeron check CHEP and EPAL pool statements?

Yes. A CHEP invoice reflects a rental balance, and EPAL pallets are exchanged like for like, so both need an internal record of issues, transfers and returns to be checked. Ledgeron keeps that record and lists confirmed and open units with a named holder.

What is GS1 EPCIS and why does Ledgeron use it?

GS1 EPCIS is a global standard for supply chain event data. Ledgeron stores every movement as an EPCIS 2.0 event, which makes the record interoperable and auditable for ERP systems, pool providers and trading partners.

What is the difference between SSCC, GRAI and the EPAL QR code?

An SSCC identifies a shipment as it moves. A GRAI identifies the returnable carrier itself, such as a numbered CC-wagon. The EPAL QR code carries an individual EPAL pallet’s serial number and is not an SSCC. See the glossary.

Pricing, security and data

What does Ledgeron cost?

Plans start from NOK 2,990 per month excluding VAT. Business starts from NOK 4,990 and Enterprise from NOK 7,990 per month. See pricing.

Where is Ledgeron data stored?

On Microsoft Azure in the North Europe (Dublin) region. All primary data is stored within the EEA. See security.

Is Ledgeron GDPR compliant?

Ledgeron is built for GDPR. Edgeon AS acts as data processor for customer data under a data processing agreement (GDPR Article 28), with MFA, encryption and immutable audit logs.

See Ledgeron on your own pallet flows.

A walkthrough with Edgeon AS, based on your load unit types, parties and systems.